Erie County confirms that the dispatcher was placed on administrative leave prior to the disciplinary hearing.

BUFFALO, NY – A 911 service dispatcher who allegedly hung up on a woman at a Tops grocery store during Saturday massacre not working now.

The accusation came from an assistant manager from Tops, who called during a live broadcast of Saturday’s mass shooting on 2 On Your Side. Latisha said she heard shots that did not stop and had the opportunity to call 911.

“I was trying to call 911 and I was whispering because I heard him nearby,” Latisha said. “And when I was whispering on 911, the dispatcher started yelling at me, saying,‘ Why are you whispering? No need to whisper. ” And I try to tell her, “Ma’am, he’s in the store. He’s shooting. He’s an active shooter. I’m afraid for my life.” And she told me something crazy and then put the phone in my face. And I had to call my boyfriend to call 911. ”

In New York State, 911 calls are rarely made public. The media does not have access, and this is usually a court decision.

Erie County, which runs the 911 call center through the Central Police Service, confirmed that the incident is being investigated and “immediate action has been taken and the person who took the call is now on administrative leave pending a disciplinary hearing to be held in several weeks ”.

Other calls that took place were properly sent, and there was a quick response. Buffalo Mayor Byron Brown says police were on site at Tops Market on Jefferson Avenue for two minutes.

After disciplinary action, the dispatcher may be dismissed or brought to other disciplinary sanctions.

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